FAQs

Finance has been approved. What happens next?

Good news!

If you are the buyer …

You’ll need to send us a copy of your finance approval so we can send it to the other parties and communicate with your bank.

If the property is conditional on timber pest or building inspection reports, now is the time to get those completed.

We’ll start to prepare for your settlement to ensure it is completed by the due date. We’ll be in touch shortly to arrange for you to complete your verification of identity.

If you are the seller …

Your next step is to contact your bank and arrange to discharge your mortgage. Your bank will need you to sign their discharge authority form. Make sure you do this promptly, as any delays in discharging the mortgage may cause a delay in settlement.

If you are selling the property, we will advise if you to contact your bank and discharge your mortgage. This should be completed as soon as finance is approved as it can take the bank 1-2 weeks to process your discharge paperwork.

We’ll start to prepare for your settlement to ensure it is completed by the due date. We’ll be in touch shortly to arrange for you to complete your verification of identity.

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Our plain-English guide Buy your dream home without the drama has practical advice to help you complete the purchase of your new home.