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Our ten year target

Quality outcomes are important to us.
That’s why we have a big, audacious goal to get 15,000 positive client reviews by June 2033.
786
Reviews and counting

Testimonials

What our clients say

A very easy service to use, people were very easy to deal with and information clear and concise.
Mr L, settlements client
November 29, 2023
We have been working with Laura Gaunt for all of our settlements for the past 4 years and she has been nothing but professional and efficient. Highly recommended.
Tim Wang
November 29, 2023
Excellent service. Thank you.
Ms F
September 15, 2022
Recently, we were very fortunate to be able to use Flat Rate Settlements to complete the settlement process for the sale of our house and the purchase of a new apartment. The whole process, facilitated by Mandy Truong, was conducted in a professional, helpful and extremely courteous manner. Mandy took great pains to keep us fully informed at all times. Requests for extra information or clarification of particular issues were handled promptly and efficiently and she also made every effort to clearly explain what was required of us as her clients. On the occasions that I needed to phone Mandy, she was extremely accommodating and helpful and generous with her time. During the extended settlement period Mandy provided a number of interim reports that flagged the way in which progress was taking place. These reports were clearly set out and enabled us to be fully aware of the financials involved. As a result, the final settlement statement statement was easy to understand and interpret. All in all, we were extremely satisfied with way in which our settlement procedure was handled, due largely to the competent and pleasant way that Mandy looked after us. I would have no hesitation in providing my unequivocal recommendation of Flat Rate Settlements to any person seeking the services of a professional, efficient and supportive settlement agency.
Mr W, satisfied settlement client
August 22, 2022
This is the third or fourth time I have used Flat Rate Settlements and they have provided an excellent service each time. They are very knowledgeable, professional and thorough. And I can confidently say that their staff provide above and beyond, and always with a helpful and very pleasant manner. Nothing was too much trouble for both Laura and Mandy, even though I had a complicated and delayed settlement due to other parties, and had to contact them many times. I could not rate them any higher and would definitely recommend them for settlement services.
Ms Kenny
May 27, 2022
Thank you Chris. Just wanted to say I am very happy with Flat Rate Settlements, in particular yourself for settling my property so promptly and stress free. Much appreciated! Will be recommending you on to others in the future ?
Ms L
May 16, 2022

Our plain-English guide Buy your dream home without the drama has practical advice to help you complete the purchase of your new home.