Excellent service. Thank you.

Recently, we were very fortunate to be able to use Flat Rate Settlements to complete the settlement process for the sale of our house and the purchase of a new apartment. The whole process, facilitated by Mandy Truong, was conducted in a professional, helpful and extremely courteous manner. Mandy took great pains to keep us fully informed at all times. Requests for extra information or clarification of particular issues were handled promptly and efficiently and she also made every effort to clearly explain what was required of us as her clients. On the occasions that I needed to phone Mandy, she was extremely accommodating and helpful and generous with her time. During the extended settlement period Mandy provided a number of interim reports that flagged the way in which progress was taking place. These reports were clearly set out and enabled us to be fully aware of the financials involved. As a result, the final settlement statement statement was easy to understand and interpret. All in all, we were extremely satisfied with way in which our settlement procedure was handled, due largely to the competent and pleasant way that Mandy looked after us. I would have no hesitation in providing my unequivocal recommendation of Flat Rate Settlements to any person seeking the services of a professional, efficient and supportive settlement agency.

This is the third or fourth time I have used Flat Rate Settlements and they have provided an excellent service each time. They are very knowledgeable, professional and thorough. And I can confidently say that their staff provide above and beyond, and always with a helpful and very pleasant manner. Nothing was too much trouble for both Laura and Mandy, even though I had a complicated and delayed settlement due to other parties, and had to contact them many times. I could not rate them any higher and would definitely recommend them for settlement services.

Thank you Chris. Just wanted to say I am very happy with Flat Rate Settlements, in particular yourself for settling my property so promptly and stress free. Much appreciated! Will be recommending you on to others in the future ?

Having used Flat Rate Settlements on 2 occasions in the past 3 months both engagements have been 5 star. Professional, informative and responsive to all queries is what made us go back the 2nd time and I will be sure they are first point of call in the future for further purchases or selling and if required legal advice. Highly recommend! Thank you to Laura and Chris.

Thank you Laura for your professional services in settling the purchase of our “off the plan” parcel of residential land. I recommend Flat Rate Settlements. We chose you because we wanted to have seamless legal assistance should the process not go as planned. And we are thankful we did, because it ended up being a drawn out process that gave us cause for concern. Your communication and and professional advice eased our concerns. What’s more, your service was no more expensive than the many other Settlement Agents in Perth. I would use this service even for what might seem a straight forward settlement. The advantage is that should issues arise with the settlement, you have direct access to in house property lawyers, unlike the majority of settlement agents. It’s peace of mind at the right price. Thank you team.