It was a very easy and fuss free experience. The staff were friendly, knowledgeable and always available to discuss any issues arising. Particular mention should be made of Sai Paladi, who has exceptional customer service skills and he was a pleasure to work with in this transaction. I look forward to my next engagement with Flat Rate Settlements. For someone who has had multiple experiences with a diversified settlement agent group, I can clearly say that Flat Rate Settlements was the most professional one I have ever dealt with.